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What is the check-in age?

Check-in age is 21 years old.

What time is check-in/check-out?

Check-in time is after 3pm and check-out time is 12pm.

What is Arlo SoHo’s distance from NYC airports?

JFK Airport – 14 miles (approx 1 hour 10 minutes by taxi/car or subway).
La Guardia Airport – 11 miles (approx 40 minutes by car or 1 hour 15 min by subway).
Newark Airport – 12 miles (approx 32 minutes by car or 1 hour 10 minutes by public transit).

What is the hotel’s package policy?

The hotel will receive guests’ packages starting 3 days prior to arrival, free of charge. Should the guest need packages to be stored post departure, guests will have 30 days to claim them. Unclaimed packages past 30 days from the package arrival date will be discarded. Please keep in mind, courier companies do accept “return to sender” without a new shipping label. Should the guest want a package to be shipped, a shipping label will have to be sent to the hotel at hellosoho@arlohotels.com.

Does the hotel have a gym? What gyms are nearby?

We have a partnership with the New York Sports Club and the gym we are associated with is a short 5min walk away at 225 Varick Street.

Do guest rooms have hairdryers?

Each guest room contains a standard hairdryer.

Do guest rooms have an iron/ironing board?

Each room has a handheld clothing steamer. Traditional irons and ironing boards are also available upon request.

Are pets allowed?

Yes! Pets are $20 per day, pet pet. Please review our pet policy for further information.

Does the hotel offer laundry/dry cleaning service?

The hotel can coordinate laundry or dry cleaning on the guest’s behalf. Note that there is no same-day laundry or dry cleaning service, due to these services being rendered with our laundry service company off property.

Does the hotel offer parking?

Street and valet parking options are available for a fee. Sedans start at $59 + tax, SUVs at $69 + tax. Rates are subject to change.

Does the hotel offer room service?

We offer Room Service, available from 8am to 10pm daily.

Does the hotel have umbrellas for its guests?

Each guest room is equipped with an Arlo Hotels rain umbrella. Guests are welcome to use this during their stay.

What is the hotel’s deposit policy?

Arlo SoHo will authorize your credit card for unpaid room, tax and a $100 security deposit at time of check-in. Your final bill will be applied against the authorization and any remaining authorization overage will be released upon check-out. Depending on bank processing times, the release of funds in your account could take up to 30 days.

How many people do guest rooms accommodate?

Our guest rooms measure approximately 150 square feet, allowing for a maximum of 2 guests per room.

Does the hotel offer baby cribs?

Baby cribs and pack & plays not available, however guests with children are welcome to bring their own.