Getting to Arlo
How do I get to Arlo Midtown?
Arlo Midtown is located in Midtown West of Manhattan. Getting here from the airport?
- John F. Kennedy Airport (JFK): 17 miles, roughly 1 hour by car or public transportation
- La Guardia Airport (LGA): 12 miles, roughly 45 minutes by car or 1 hour by public transportation
- Newark Airport (EWR): 17 miles, roughly 45 minutes by car or 1 hour by public transportation
Where do I park?
While the hotel doesn’t have on-site parking, we suggest using LAZ Parking located at 404 W 37th Street.
- Standard Vehicle: $60 + tax
- SUV/Oversized Vehicle: $70 + tax
- Self-Parking @LAZ: $55 + tax
This is subject to change at the discretion of the parking facility.
Your Stay in Midtown
What is the minimum check-in age?
The minimum check-in age at Arlo Midtown is 21 years old. Guests will be required to present a valid photo ID, in addition to their method of payment at check-in.
Are children allowed?
Yes! Arlo Midtown is family friendly. Any guests under 21 must be accompanied by an adult 21 years or older to check-in.
When is check-in?
Check-in is after 3pm. If you arrive earlier, we are happy to store your luggage for you so you can get out an explore.
Can I check-in early?
Pending availability, you can check-in early to Arlo Midtown:
- Between 9am-12pm – $50
When is check-out?
Check-out is at 12pm.
Can I check-out late?
Don’t want to leave to bed? Totally get it. Pending availability, you can check-out later from Arlo Midtown:
- Until 3pm – $75
Is there a gym?
Yes! Arlo Midtown’s gym it is open 24 hours a day. It includes strength equipment, treadmills, elliptical machines, studio bikes as well as a stretching studio.
What is the hotel’s package policy?
The hotel will receive guests’ packages starting three days prior to arrival free of charge. Should guests need packages to be stored post-departure, a $20 per day storage fee will apply. The hotel is not liable for lost or misplaced packages.
Are pets allowed?
Yes! Up to two (2) dogs or cats per room, each under 75lbs, may stay with their humans for the duration of their stay. There will be a fee of $20 pre-tax per pet, per night charged in addition to the standard room rate. All animals must be registered with the front desk upon arrival. Unfortunately, we cannot at this time permit animals other than dogs or cats in any capacity.
Please review our pet policy for further information.
Arlo Midtown Rooms
How many people do guest rooms accommodate?
Our King rooms average approximately 170 square feet, allowing for a maximum of 2 guests per room. Our Two Full rooms average approximately 200 square feet, allowing for a maximum of 4 guests per room.
Does Arlo Midtown offer laundry/dry cleaning service?
The hotel can coordinate laundry or dry cleaning on the guest’s behalf. Same-day laundry or dry-cleaning service is only available Monday-Friday and must be received before 9am.
Do guest rooms have an iron & ironing board?
Each guest room has a hand-held clothing steamer. Traditional irons and ironing boards are also available on request.
I forgot my umbrella, what should I do?
Each guest room is equipped with an Arlo Hotels rain umbrella. Guests are welcome to use this during their stay.
Traveling with a baby! Are there cribs?
Baby cribs and pack & plays not available, however guests with children are welcome to bring their own.
Does Arlo SoHo have room service?
The hotel does not offer room service. However, our Bodega is available 24-hours and includes snacks, beverages, and coffee for purchase.
Bookings, Chances, and Cancellations
Can I change or cancel my booking?
Our change and cancellation terms vary per type of booking, but many of our rates are fully cancellable when you book on our website. Please refer to the T&Cs displayed during the booking process and in your confirmation email.
If you made the reservation at arlohotels.com, you can modify your reservation here. Otherwise, email us at hellosoho@arlohotels.com
Deposit Policy
Arlo Midtown will authorize unpaid room, tax, urban fees as well as a $100 security deposit at the time of check-in. Your final bill will be applied against the authorization and any remaining authorization overage will be released upon check-out. Depending on bank processing times, the release of funds in your account could take up to 30 days. Use of debit cards is discouraged.
